Flight upgrades & services
On scheduled services we are able to book business class seats in addition to the economy cabin. Additionally, we can book speedy or priority boarding on certain no frills flights, and, where available on charter carriers, we can book premium seating which may include complimentary drinks, meals and additional legroom. Wherever possible we will offer you the choice to pre-book in-flight meals, extra legroom seats, pre-allocated seats and additional luggage allowances. We can, of course, contact the airline on your behalf regarding golf carriage and/or airport and airline assistance. The airline industry has changed markedly during the past few years, and in order that we can book the upgrades and services that suit you best, please enquire about their availability when you contact us.
Private Transfers & Car Hire
Most of our holidays automatically include private transfers from the airport to your chosen hotel so you will arrive feeling refreshed and ready to enjoy your holiday. In some destinations, these private transfers may be operated by public taxi or minibus although they will always be arranged for your own private use. You may book car hire for any duration. You can have a hire car delivered to your hotel, or if you prefer you can collect your prebooked car on arrival at the airport. If you pre-book our recommended car hire for the entire duration of your holiday, picking the car up at the airport and therefore opting not to make use of our private transfers, we will give you a reduction on the brochured holiday price that equates to the private transfer cost. In order to qualify for this reduction, you must book the car hire with our reservations team at the time you make your booking
Airport Hotels, Parking & Lounges
We want your holiday to start the moment that you leave home and through our travel partners FHR, we are able to offer a choice of airport hotels and car parks in the UK. Also, through our travel partners, Lounge Pass, we are delighted to offer an airport lounge facility both in the UK and at the majority of our overseas airports. Booking an airport lounge, means that once at the airport you can avoid the crowds and relax with complimentary drinks and newspapers in an exclusive airport lounge until it is time for your flight. To book your airport lounge visit www.loungepass.com/tp/cla
VIP meet and greet airport services
Classic Collection Holidays in conjunction with Ace Handling are pleased to offer a personalised VIP meet and greet service at the airport for your outbound and/or homebound flights. At your departure airport, you’ll be met from your car, train, or taxi, assisted with luggage, whisked through security procedures and on to the departure lounge (or VIP lounge if booked), and then on to your flight. On arrival back in the UK, you’ll be met from your inbound flight and escorted through immigration, assisted with luggage collection, and helped to your car, train or taxi. If you are transiting through a UK airport, our VIP meet and greet services are also available and we’ll liaise with handling agents and airlines to ensure your bags are checked through to your following flight in addition to assisting with your transit. Our services cost from £63 per booking (up to 9 passengers on the same flight) for each outbound or inbound (or transit) journey and we can easily book these VIP services at Gatwick, Heathrow, Luton or Manchester. VIP meet and greet services at other UK airports* are available although it may take up to 24 hours to confirm availability on regional airports.
Classic Collection Holidays and Ace Handling are pleased to assist your smooth passage through UK airports with help from a dedicated team of experienced ACE Handling staff; and to add your VIP meet and greet airport services to your booking please request this service through your travel agent or call our expert reservations team on freephone 0800 008 7299.
*VIP meet and greet airport services are available at all UK airports except Liverpool, Bournemouth, Aberdeen, Belfast City, Inverness and Prestwick.
UK airport charges
To cover the cost of development or improvement works, some UK airports charge an airport improvement fee which is payable within the relevant check-in area. For example, at Norwich International Airport a development fee of £10 per adult (16 yrs+) is payable.
Our Resort Service
Our overseas staff love their resorts and will be delighted to share their considerable knowledge with you. Classic customers tend to be wellseasoned travellers and, because we know that you prefer to exercise your independence, our resort management services are discreet and unobtrusive. We generally endeavour to contact you at the beginning of your stay to ensure that everything is to your liking and will be delighted to give advice on places to visit, sights to see, traditional restaurants, local wines and culinary tips. Additionally you’ll be given a 24-hour local contact number in case you need additional assistance during your holiday. Due to the diverse nature of our Italian programme, much of our representation is carried out by telephone, and in Bermuda, although we don’t have a Classic representative, we’ll give you the telephone number for our local agent although you’ll find the concierge services, and owner managers in the smaller hotels, extremely helpful and efficient.