We have created 3 commitments for our customers to understand the flexibility we offer in these unusual times, allowing you to plan and dream.
Commitment #1: We charge no amendment fees should you choose to change your holiday
Commitment #2: We give a full cash refund if your holiday cannot be provided with our 100% Cancellation Guarantee
Commitment #3: We only work with reputable partners
In these unusual times, we want you to be able to keep your holiday dream alive. That is why, when you amend your holiday with us, we’ll give you a £100 voucher per booking to spend on a future holiday with Classic Collection Holidays.
Classic Commitment video
In these uncertain times you may wish to change your holiday plans. We’ll change any Classic Collection Holidays’ booking without charging amendment fees.
If your package holiday cannot be provided for any reason, we are committed to reimbursing you with a full cash refund.
We work tirelessly to ensure that all of the hotels we feature comply with local rules and regulations, so that you can enjoy your holiday in complete peace of mind.
No Amendment fees No amendment fee stipulation applicable to all current live bookings. Should you wish to change your holiday plans, we will help you to change your holiday dates, and choose from a wide range of alternative destinations. Please note that supplier charges may still apply: differences in hotel, flight or transfer costs, and/or taxes.
Cash Refund Cancellation Guarantee If when you are due to travel, the FCDO continues to advise against all but essential travel to your holiday destination, we will cancel your holiday and re-imburse you with a full cash refund. We will continue to offer customers a free of charge amendment (although any increase in holiday cost and supplier charges will be applicable), or cancellation, on a rolling 14 day basis prior to the date of departure.
Reputable travel partners Hoteliers and hotels are governed by local jurisdictions and law. Laws may vary by destination and country. For further information, please consult the relevant country’s governmental information, visit the FCDO website https://www.gov.uk/foreign-travel-advice for up to date information
£100 thank you Applicable only to bookings affected by Covid-19 travel restrictions at the time of amendment. The £100 voucher is redeemable against any future holiday booking or can be used in conjunction with a newly amended booking. The voucher will be valid for 2 years from the date of issue. This voucher holds no cash equivalence. The voucher can only be redeemed on payment of full balance. The voucher is non-transferable and can only be redeemed by the customer to whom it is issued. This commitment may be withdrawn at any point.
£150pp deposit applies to short haul or £200 per person long haul (or an agreed sum to cover non-refundable flight seats and/or hotel or other costs) when you book. Payment of balance required at least 8 weeks before departure. For bookings within 8 weeks of departure, full payment is required at time of booking. Normal booking conditions apply.