Coronavirus Covid-19

Following the UK government announcement on 17 March 2020 to restrict all but essential international travel, please find below an update on our policy.

All Classic customers who were overseas when the UK advice changed have now returned home. We continue to work with our travel agent partners to assist customers due to travel in the future. Owing to the volume of calls and emails, our Customer Care team is working by departure date, in strict chronological order.

We continue to offer the following for customers that are looking to amend their holiday booking:

-      Full refunds or free amendments on all bookings departing up to and including 16 April 2020 (except where FCO country specific advice is contrary)

-      Free amendments for all Summer 2020 bookings*

-      Request that agents and direct customers email [email protected] to request an amendment or a cancellation.

All customers booked on a Classic Collection holiday and travelling up to and including 16 April 2020 are entitled to amend or can cancel with a full refund.

Our sales team remain ready to assist you with future holiday arrangements. Please note that this team will not be able to assist with any queries regarding existing bookings.

On behalf of everyone at Classic thank you for your patience and understanding at this challenging time, and for your continued support.

For further information please visit travelhealthpro.org.uk or abta.com/coronavirus

*Any increase in holiday cost will be applicable.

 

The United Kingdom’s departure from the European Union 

Below we have summarised answers to some of the more frequently asked questions raised by the United Kingdom’s departure from the European Union. We also suggest that you stay up-to-date by visiting Association of British Travel Agents’ (ABTA) website here.

Travel after 31 January 2020

Following ratification of the Withdrawal Agreement, the UK departed the EU on 31 January 2020. We are now in a transition period (also known as the ‘implementation period’) lasting until at least 31 December 2020. During this time, everything will remain the same and you can continue to travel without any changes.

Will I need a visa to travel to the EU?

No. UK travellers do not require a visa to travel to the EU.

Can I still fly to Europe after the UK’s departure from the EU?

Yes. Everything will stay the same until at least 31 December 2020 and flights will continue as normal.

Will ferries and cruise ships still sail?

Ferry services and cruises will still sail as in any case the majority of the rules under which they operate are not based on EU rules, but are international.

Will trains from the UK to the EU still operate?

Trains from the UK to the EU will continue to operate as usual.

Passport renewals

Valid passports can still be used. You do not need to have six months left on your passport to travel to the EU. Your passport does however need to be valid for the whole of your trip.

European Health Insurance Card and travel insurance

The European Health Insurance Card (EHIC) allows any EU citizen to access state medical care when they are travelling in another EU country. UK registered EHICs will still be valid throughout 2020.

ABTA has always advised holidaymakers and business travellers to make sure they have appropriate travel insurance, whether they have an EHIC card or not, as there are limitations to EHIC.

When travelling in the EU and beyond, it is important you take out travel insurance and check that it covers your current circumstances, including any medical conditions. If you have an annual policy, make sure you check the Terms and Conditions and contact your insurance provider if you’re not sure.

Driving licences

As long as you have a full UK driving licence, you don’t currently need an additional licence to drive in the EU. This has not changed following 31 January 2020. An International Driving Permit will not be required, and you do not need a GB sticker or a Green Card for car insurance.

Will I have free mobile data roaming in the EU after Brexit?

Under EU rules, the cost of making calls, sending messages or using the internet on your phone in the EU is the same in the UK and this will continue after 31 January 2020.

More information please visit ABTA’s website here.

 

Useful Links

API (Advanced Passenger Information)

ABTA - The Travel Association
www.abta.com

ABTA - Balcony Safe Campaign
Balcony Safe Campaign

ABTA - Swim Safe
Swim Safe

ABTA - Fun in the Sun

Fun in the Sun

ABTA - Holidays in the Snow

Holiday in the Snow

AITO - Association of Independent Tour Operators
www.aito.co.uk

Foreign & Commonwealth Office Travel
https://www.gov.uk/foreign-travel-advice

Travel Health Advice
www.travelhealthpro.org.uk

UK Passport Service
www.gov.uk/browse/abroad/passports

The Package Travel and Linked Travel Arrangements Regulations

The Package Travel and Linked Travel Arrangements Regulations 2018

CAA - Civil Aviation Authority
http://www.caa.co.uk/

Data Protection Information
www.ico.org.uk

For customers in Ireland, see www.dfa.ie/travel/travel-advice  for destination advice and, for vaccinations and health advice, visit www.hse.ie/portal/eng/health/az/T/Travel-health or check with your GP surgery or travel clinic.

 

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We are 100% financially secure and holidays including flights are ATOL protected by the Civil Aviation Authority, while other arrangements which do not include air travel are protected by the Association of British Travel Agents (ABTA).

Travel and Health advice

Before you go, you should seek up to date advice from the UK FCO www.gov.uk about travel to, and within, your chosen destination, noting the importance of regularly checking for the latest information. Additionally, with regards to vaccinations and health requirements, you should check with your GP surgery or www.travelhealthpro.org.uk for specific advice.

Sales line open until 8pm

Freephone UK 0800 047 1066

Ireland 01 541 3000

To help maintain our high levels of service, calls may be recorded.

Registered in England no. 1512421

VAT Reg no. 503 944 749

© Classic Collection Holidays Ltd.

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