98% of our customers are happy to recommend us to their family and friends, and would choose to travel with us again. If you’ve travelled recently with us and would like to post your own comments, please complete the short form below or email your comments to us at [email protected].
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Unsurprisingly the above family holiday was cancelled as a result of COVID-19. My travel agent (through whom I booked the trip) then went in to administration, leaving me to contact Classic Collection Holidays to request a refund. Not only did I get through first time, the person I spoke to was very helpful and the full refund was back in my bank account some 3 hours later. I will certainly be booking with Classic Collection Holidays again.
The local rep Elaine Molyneux went above and beyond for us on our holiday, keeping us posted as the Corvid 19 problem evolved. She even turned up at departures, guided us through check in and provided us with protective gloves for the journey home. Never had such an attentive resort rep.
Just returned from 3 weeks holiday at Cordial Mogan Playa in Gran Canaria been to this hotel 21 times and obviously cannot fault it, very pleased indeed with the way that the arrangements were managed by Classic Collections and nothing was to much trouble with your resort representative JOHN he was excellent. Would certainly recommend your company to any person looking for good quality hotel accommodation.
Our second visit to the Tigaiga, not disappointed. Hotel in an excellent position overlooking the town with lovely relaxing gardens. All the staff most welcoming and friendly, remembered us from the previous year and not was too much trouble. Food as good a last year, with a variety of salads, vegetarian dishes, choice of two main courses, and a variety of puddings. Will return hopefully in the near future,
It was a wonderful hotel, perfect position overlooking the sea with beautiful gardens - a number of swimming pools - we often had one to ourselves -a number of restaurants including a two star Michilen restaurant - the staff were helpful and charming and the whole visit was relaxing and we will certainly returning next year for loger
We cannot ask you to improve. Classic Collection are rightly named Classic. We, myself and my husband who is in his 90th year and needs airport assistance can find no fault. We have recently returned from Nerja, superb, and in Sept we were at Fethiye, Turkey, both of which we hope to return to later this year. Both destinations are our favourites. With Classic we have also visited Crete, Lanzarote, Cyprus, Halkadike and have been very happy wherever. Our private transfers are wonderful and destinations (hotels etc) superb. What was really impressive is that when Monarch ended we were contacted by Classic to say that there was no problem with our next flight, without any enquiry from us all had bèen done. Similarly when Thomas Cook(our travel agent) had the same demise Classic got in touch with us to reassure that all was well. We are not computer literate and need to be cared for!!!!So thank you Classic, we will be booking for Fethiye and Nerja very soon.
excellent organisation as always
The Palais Sebban was a beautiful relaxing oasis. The staff were friendly and the hotel was clean and comfortable. However, when we moved on to our next hotel in the Atlas Mountains, Kasbah Angour, we were in for a real treat. Absolutely fantastic! Wish we could have stayed longer.
A wonderful relaxing break. The hotel is lovely, clean and well kept. The staff are extremely friendly very helpful and courteous. The food most enjoyable and varied. A beautiful setting, we will certainly be returning.
Excellent holiday. Hotel in a great position with fantastic views. Extremely clean with friendly welcoming and helpful staff. Great pool and always plenty of sun beds. Shame they do not do evening dinner but plenty of good reasonably priced restaurants in Fiscardo. Cannot wait to return.