Covid-19 update


The UK Government has announced their intention to pass a bill introducing a period of lockdown commencing on Thursday 5th November and subject to a review on Wednesday 02 December. The  information below applies to customers travelling to and from airports in England only and we will update with further advice when it becomes available.

Customers already on holiday

For customers currently in resort, we hope that you can continue to enjoy your holiday as planned. Should there be changes to your flight back to the UK, we will be in touch. If you are due to return home after 05 November, please observe FCDO guidance upon your return to the UK.

Customers due to depart before 05 November

Customers will be contacted, in order of departure date, as a courtesy, to discuss what course of action is available.

Customers due to depart after 05 November and before 02 December

Customers due to depart between these dates will be contacted in departure date order, and offered a change, free of amendment charges*, or cancellation in line with FCDO advice.

Please refer to the Foreign Commonwealth & Development Office (FCDO) website for further information.

Information for customers in Northern Ireland, Scotland and Wales:

Northern Ireland

There is nothing in the regulations banning travel, but advice from the Northern Ireland Assembly is that no unnecessary travel should be undertaken.  The Executive has not detailed what constitutes necessary or unnecessary travel.  The Executive's advice to people is that they should be mindful of the risks of spreading the virus by travel, and should use their judgement when deciding whether or not to undertake a journey.


In Scotland there are no mandatory travel restrictions. Where there is guidance against travel we will contact customers in departure date order to offer a change, free of amendment charges*, if required.


A national lockdown from 23 October means no non-essential travel will be allowed in or out of Wales until 9 November at the earliest.

*any increase in holiday costs will be applicable.


The United Kingdom’s departure from the European Union 


Below we have summarised answers to some of the more frequently asked questions raised by the United Kingdom’s departure from the European Union. We also suggest that you stay up-to-date by visiting Association of British Travel Agents’ (ABTA) website here.

Travel after 31 January 2020

Following ratification of the Withdrawal Agreement, the UK departed the EU on 31 January 2020. We are now in a transition period (also known as the ‘implementation period’) lasting until at least 31 December 2020. During this time, everything will remain the same and you can continue to travel without any changes.

Will I need a visa to travel to the EU?

No. UK travellers do not require a visa to travel to the EU.

Can I still fly to Europe after the UK’s departure from the EU?

Yes. Everything will stay the same until at least 31 December 2020 and flights will continue as normal.

Will ferries and cruise ships still sail?

Ferry services and cruises will still sail as in any case the majority of the rules under which they operate are not based on EU rules, but are international.

Will trains from the UK to the EU still operate?

Trains from the UK to the EU will continue to operate as usual.

Passport renewals

Valid passports can still be used. You do not need to have six months left on your passport to travel to the EU. Your passport does however need to be valid for the whole of your trip.

European Health Insurance Card and travel insurance

The European Health Insurance Card (EHIC) allows any EU citizen to access state medical care when they are travelling in another EU country. UK registered EHICs will still be valid throughout 2020.

ABTA has always advised holidaymakers and business travellers to make sure they have appropriate travel insurance, whether they have an EHIC card or not, as there are limitations to EHIC.

When travelling in the EU and beyond, it is important you take out travel insurance and check that it covers your current circumstances, including any medical conditions. If you have an annual policy, make sure you check the Terms and Conditions and contact your insurance provider if you’re not sure.

Driving licences

As long as you have a full UK driving licence, you don’t currently need an additional licence to drive in the EU. This has not changed following 31 January 2020. An International Driving Permit will not be required, and you do not need a GB sticker or a Green Card for car insurance.

Will I have free mobile data roaming in the EU after Brexit?

Under EU rules, the cost of making calls, sending messages or using the internet on your phone in the EU is the same in the UK and this will continue after 31 January 2020.

More information please visit ABTA’s website here.


Useful Links

API (Advanced Passenger Information)

ABTA - The Travel Association

ABTA - Balcony Safe Campaign
Balcony Safe Campaign

ABTA - Swim Safe
Swim Safe

ABTA - Fun in the Sun

Fun in the Sun

ABTA - Holidays in the Snow

Holiday in the Snow

AITO - Association of Independent Tour Operators

Foreign, Commonwealth & Development Office

Travel Health Advice

UK Passport Service

The Package Travel and Linked Travel Arrangements Regulations

The Package Travel and Linked Travel Arrangements Regulations 2018

CAA - Civil Aviation Authority

Data Protection Information

For customers in Ireland, see  for destination advice and, for vaccinations and health advice, visit or check with your GP surgery or travel clinic.


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We are 100% financially secure and holidays including flights are ATOL protected by the Civil Aviation Authority, while other arrangements which do not include air travel are protected by the Association of British Travel Agents (ABTA).

Travel and Health advice

Before you go, you should seek up to date advice from the UK FCDO about travel to, and within, your chosen destination, noting the importance of regularly checking for the latest information. Additionally, with regards to vaccinations and health requirements, you should check with your GP surgery or for specific advice.

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Freephone UK 0800 047 1066

Ireland 01 541 3000

To help maintain our high levels of service, calls may be recorded.

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VAT Reg no. 503 944 749

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